Sentinel: The Development of a Web and Mobile Application for the Development and Testing of an E-service Learning Interprofessional Telehealth Community Based Rehabilitation Program among Hypertensive Clients

Hypertension has been a leading health issue in the Philippines where more than 500 thousand deaths in 2016 are a result of cardiovascular diseases and cases are rising from low- and middle-income areas. To address this issue, the team had developed a web and mobile application capable of providing synchronous and asynchronous telerehabilitation for patients in selected barangay in the province of Laguna. The mobile application is designed for healthcare providers to provide synchronous consultation for patients through evaluations and personal messaging and asynchronous functions where patients can download brochures provided by healthcare providers to treat their condition without the healthcare provider’s supervision. The admin web application holds the records of the accounts that have registered on the mobile app, while being able to modify certain functionalities, such as assigning teams of healthcare providers to provide group evaluations for a specific patient, approve pending registrations from healthcare providers, and being capable of uploading the brochures for the patients to use. The team conducted a User Acceptance Test (UAT) with 17 users consisting of healthcare providers who will be using the application in the future. The results were determined through a System usability Score (SUS) and with a resulting score of 71.53 or "OK", the Sentinel application has met the requirements for the development of the Web and Mobile application, with recommendations of optimization for IOS users, the addition of video call features, file uploading features through messaging, and brochure recommendations adjusted to the patient’s condition.