An Investigation of Mobile Pet Location Tracking System (PLTS) Success

It is common for pet owners to post about their missing pets on social media. When pets are found missing, pet owners usually need to physically search for their lost or missing pets. In order to overcome this problem, a pet location tracking system has been proposed to recover the lost pets. The aim of this study is to examine the success factors of Information System (IS) namely System Quality, Information Quality and Service Quality on mobile pet location tracking system. This research is significant because there is still a lack of attention to the unbearable consequences of losing a pet. The online questionnaire survey was used to collect data. The outcome of this study shows that System Quality and Information Quality have the highest effect on the success of PLTS.