The Impact of e-Participation on Sustainable Livelihoods: a Refugees’ Perspective from the Palestine Gaza Strip

This paper investigates how e-participation in government decision processes can improve the livelihoods of poor, marginalized and disadvantaged groups, specifically refugees in the Gaza Strip in Palestine. The study used a quantitative approach to examine refugees’ perspectives. Two hundred and eighty-one (281) analyzable surveys were collected. The analysis illustrated how ICT-based participation has played a role in raising information awareness among refugees, and saving them time and money. The results also showed how the results of e-participation influenced the livelihood outcomes such as reducing poverty, increasing well-being, and reducing the impact of vulnerability factors. The results have shown evidence of benefits of access to e-participation tools and positive refugee attitudes in most of the study’s themes and hypotheses.