Enhancing port’s competitiveness thanks to 5G enabled applications and services

This work aims to evaluate a set of Critical Success Factors (CSF) that are important for port operations optimization. Furthermore, a set of 5G enabled applications is evaluated based on their importance for two typologies of companies located in the port of Hamburg, Athens and Luka Koper. More specifically, the importance of CSFs and 5G enabled applications and services is assessed based on the point of views of respondents working for technological companies and companies involved in the port’s operations, using Multi Criteria Analysis. Finally, the relationship between the CSFs and 5G applications and services is considered based on the χ
²
test of hypothesis. Then, the possibility to promote 5G applications and services as CSF for port operations optimization which will in turn increase port competitiveness, is discussed.