Death of a Robot: Social Media Reactions and Language Usage when a Robot Stops Operating

People take to social media to share their thoughts, joys, and sorrows. A recent popular trend has been to support and mourn people and pets that have died as well as other objects that have suffered catastrophic damage. As several popular robots have been discontinued, including the opportunity Rover, Jibo, and Kuri, we are interested in how language used to mourn these robots compares to that to mourn people, animals, and other objects. We performed a study in which we asked participants to categorize deidentified Twitter reactions as referencing the death of a person, an animal, a robot, or another object. Most reactions were labeled as being about humans, which suggests that people use similar language to describe feelings for animate and inanimate entities. We used a natural language toolkit to analyze language from a larger set of tweets. A majority of tweets about opportunity included second-person (you”) and gendered third-person pronouns (she/he versus it), but terms like “R.I. P” were reserved almost exclusively for humans and animals. Our findings suggest that people verbally mourn robots similarly to living things, but reserve some language for people. CCS Concepts • Human-centered computing $\rightarrow$ Empirical Studies in HCI ACM Reference Format: Elizabeth Jeanne Carter, Samantha Reig, Xiang Zhi Tan, Gierad Laput, Stephanie Rosenthal, and Aaron Steinfeld. 2020. Death of a Robot: Social Media Reactions and Language Usage when a Robot Stops Operating. In Proceedings of the 2020 ACM/IEEE International Conference on Human-Robot Interaction (HRI’20), March 23-26, 2020, Cambridge, United Kingdom. ACM, New York, NY, USA, 9 pages. https://doi.org/10.1145/3319502.3374794