Technological Evolution in Grocery Retail: A Systematic Literature Review

Since the application of scanner and barcode technologies in the retail industry in the mid-1970s, grocery stores have been following and adhering to emerging technologies in this sector. Using a literature review of 90 per-reviewed articles, this paper offers a comprehensive view of the technological evolution in this sector. The results evidenced the application of a great diversity of technological tools in the productive processes on the grocery retail, namely regarding the continuous improvement in the supply chains and innovative resources that foster consumer loyalty by assessing their specific behaviors and needs in the purchase process.