Lessons from an ERP implementation

In 1999, the University of Wisconsin-Superior (UWS) launched a project to implement an enterprise resource planning (ERP) system called PeopleSoft Student Administration (SA). The new system would replace the university's aging, home-built legacy student information system (SIS) and several third-party subsystems. The university's chancellor and provost envisioned that the SA system would integrate existing administrative subsystems, meet increased demand for student Web-based services, and provide prompt and accurate reports. The implementation was, by and large, a success. In the paper implementers of the university ERP system share experiences and lessons from an IT perspective.