An Interactive Dashboard to Study the Impact of Hurricane Florence on Food Bank Operations

North Carolina is the third most hurricane-prone states in the US. In 2018, Hurricane Florence caused a lot of damages to households in North Carolina. The Food Bank of Central and Eastern North Carolina (FBCENC) serves 34 counties in North Carolina, and 22 of them were affected by Hurricane Florence. This research aims to investigate the impact of Hurricane Florence on the operations of FBCENC. We developed interactive dashboards to visualize food bank operational data and other relevant data and studied the trends and patterns of food distribution in three key stages: preparedness, response, and recovery. These dashboards enable food bank operations managers to explore and interact with the data with ease to explore the operational data at different stages, at different branch level, and on a different time scale (monthly, weekly, or daily). The impact on the operations of affected service areas vs. not affected areas could be investigated as well. The findings of this research will provide insight into how humanitarian relief agencies can better prepare for, respond to, and recover from the disruptions caused by hurricanes.