Sustainability Model of E-Jeepney Operations in Paranaque, Metro Manila

Sustainable development is a model of development that improves the quality of life while maintaining the natural environment and honoring local culture. Development of accessible, safe, environment friendly, and affordable will improve service quality and profitability and can contribute to sustainable public transportation. In 2013, a survey among jeepney riders described the form of transportation as noisy, dirty, and dangerous. Passengers tend to suffer from loud noises from the surroundings, dirt from pollution, and danger from unsafe old jeepney units. In the efforts of conserving the environment, the Departments of Transportation and Energy launched the E-vehicle strategy to initiate more efficient use of energy and reduction of GHG emissions in the country. The study aims to: (1) evaluate the sustainability of e-Jeepney operations in Parañaque, Metro Manila; (2) identify significant factors that contribute to the sustainability of E-Jeepney operation based on LOS and QOS scores; (3) develop a sustainability model for E-Jeepney operation based on the identified significant factors in the study. The factors and indicators were gathered from E-Jeepney operators and different reviews of related literature associated with sustainable public transportation. LOS scores were used to evaluate the satisfaction level of passengers. QOS scores were used to measure the performance score of operation. The result of the study revealed that the factors and indicators that contribute to the sustainability of E-Jeepney operation are: (1) Service Quality: E-Jeepney intensity, frequency of service, and average waiting time of passengers; (2) Profitability: occupancy of E-Jeepney.