Research on Social Organizations Participating in Public Crisis Management in the Internet Era

With the continuous and in-depth development of a diversified society, various emergencies have emerged one after another, causing society to face a turbulent situation, such as the 2008 Wenchuan earthquake, 2019 new crown pneumonia. In the Internet age, a single government department crisis management system can no longer meet the needs of crisis management. Social organizations need to use information technology platforms to respond quickly and assist the government in establishing a diversified governance system. This paper studies the role and function of social organizations and the dilemma of social organizations participating in public crisis governance under the overall environment of society. It is expected that the government will use the big data technology platform to establish a network governance system and effectively improve the role of social organizations in crisis governance.