Artificial Intelligence Reshaping Human Resource Management : A Review

Artificial Intelligence (AI) technology is the new normal. As everything is powered by AI in the current time, it has altered our way of living. The widespread adoption of AI across businesses and corporations is helping them in streamlining their processes, increasing productivity, boosting efficiency, and reducing costs. The integration of artificial intelligence with human resource management (HRM) practices is changing the way organizations appoint, manage, and engage their workforce. Artificial intelligence is enabling machines to make decisions more accurately than humans based on existing data sets and behavioural patterns. This transformation has caused machines to take over all the manual work thus leading HR professionals to take up more strategic roles. It is paramount for companies and professionals to understand how this technology works and its role in various HRM functions. This paper reviews the work of many eminent researchers to find out ways in which AI is bringing a change in the field of human resource management. This review highlights the key benefits and hidden challenges of AI when applied to HRM and also illustrate its future potential.