Decision Management in the telework context: Trends, challenges and implications

Teleworking is presented as a novel labor model, which breaks the stereotypes of traditional work, being a very attractive way for organizations due to all the benefits and advantages that the implementation of this new labor trend brings, in the same way, it can also see as a way to attract human talent or keep it within the organization, avoiding theft or flight of personnel. The change or transformation has not been easy for organizations to adopt, barriers that have been overcome thanks to technological advances, cost reduction, changes in organizational culture, opening to international markets, greater training for the use of ICTs, among other. In general, it is thought that teleworking is only having a computer and an internet connection, however all the other characteristics or basic elements that are required for its correct performance are left beside, which will be called pillars of Telework: efficiency, work oriented to results, commitment, sustainability, indirect supervision, etc. In this context, the objective of this work is to analyze the trends, challenges and implications of teleworking.