Problems and Opportunities of Using LMS Moodle before and during COVID-19 Quarantine: Opinion of Teachers and Students

Before the spread of coronavirus infection (COVID-19), LMS Moodle was used by universities as an alternative and additional tool to support the educational process. It demonstrated low effectiveness, primarily because of its episodic use by teachers and students. Mass transition to distance learning in the conditions of self-isolation has led to the increased demand for the platform, but at the same time, it has revealed the obvious problems of using this resource. The article provides the data from an opinion study about the problems of using LMS Moodle conducted among university professors and students. It also presents the results of a correlation analysis of factors that affect the satisfaction of the LMS Mobile consumer audience. The complications of using LMS Moodle that arose prior to COVID-19 pandemic are analyzed and some suggestions for improving the platform are offered in the article.