Involving Stakeholders in the Implementation of Microservice-Based Systems: A Case Study in an Ambient-Assisted Living System

Microservice-based systems promote agility and rapid business development. Some features, such as fast time-to-market, scalability and optimal response times, have encouraged stakeholders to get more involved in the development and implementation of microservices architectures in order to translate their business vision into the implementation of the architecture. Although some techniques allow the inclusion of the stakeholders' perspective in the design of microservice architectures, few proposals consider such perspectives in the selection and evaluation of technologies that implement microservice architectures. Indeed, the qualities that characterize microservice-based systems strongly depend on the suitable selection of technologies, such as application frameworks and platforms. This article proposes a collaborative technique that includes stakeholders and software architects in the selection and evaluation of application frameworks and platforms to implement microservice-based systems. We evaluated the technique in an industrial case of design and implementation of an Ambient-Assisted Living (AAL) system, which combines microservice architecture and Internet-of-Medical-Things (IoMT) sensors. The case results indicate that the proposed technique supported stakeholders in the pragmatic evaluation of alternative technological solutions. Additionally, it allowed the implementation of an AAL system that satisfies the quality specifications of stakeholders and end-users. This initial study suggests that actively including stakeholders in the implementation of microservice-based systems allows architects to make design decisions that better consider stakeholders viewpoints as well as managing their expectations.