Analysis of Materials and Supplies Withdrawal Process in Educational Institutions with Fuzzy Miner Technique

This research focuses on the application of the Process Mining Techniques in analyzing the materials and supplies withdrawal process in a group of selected private schools. The research consists of 3 steps: 1. Data collection on materials and instruments withdrawal process, 2. Processing data with DISCO program, and 3. Data analysis. After the analysis of the materials and supplies withdrawal process by Process Mining, it was found that 1. The written request for materials and instruments withdrawal did not comply with the regulations of the withdrawal process as previously specified by the school. 2. The most usual time that school personnel requested to withdraw and pick up the materials and supplies also has been revealed. These results could be used to improve the regulations and make the withdrawal procedures more efficient for the benefit of the materials and instruments management of the school.