Innovations in Mobility and Logistics: Assistance of Complex Analytical Processes in Visual Trend Analytics

A variety of new technologies and ideas for businesses are arising in the domain of logistics and mobility. It can be differentiated between fundamental new approaches, e.g. central packaging stations or deliveries via drones and minor technological advancements that aim on more ecologically and economic transportation. The need for analytical systems that enable identifying new technologies, innovations, business models etc. and give also the opportunity to rate those in perspective of business relevance is growing. The users' behavior is commonly investigated in adaptive systems, which is considering the individual preferences of users, but neglecting often the tasks and goals of the analysis. A process-related supports could assist to solve an analytical task in a more efficient and effective way. We introduce in this paper an approach that enables non-professionals to perform visual trend analysis through an advanced process assistance based on process mining and visual adaptation. This allows generating a process model based on events, which is the baseline for process support feature calculation. These features in form of visual adaptations and the process model enable assisting non-experts in complex analytical tasks.