Comprehensive Simulation and Redesign System for Business Process and Organizational Structure

Even though the extremely uncertain current global business environment requires organizations to change their business processes and organizational structures to adapt to their extremely uncertain and complex environments, existing methodology and system cannot support this problem. This paper presents a comprehensive simulation and redesign system to simulate business processes and organizational structure simultaneously and derive the most process-oriented organizational structure efficiently. The methodology and system suggested in this study can predict the effects of changing business processes and organizational structures through the simulation and derive appropriate and practical organizational structures that execute current processes efficiently through the genetic algorithm. Existing business process researches have the limitations that they rarely have considered the effects of organizational structure on the performance, and this study have outstanding academic contribution in solving the problem systematically using simulation and optimization techniques.