An Interactive Framework to Develop and Align Business Process Models

In the past few decades, the recognition and adoption of Business Process Management (BPM) has increased at a phenomenal pace. Organizations are increasingly devoting resources towards development and use of BPM techniques and technologies to model, analyze, improve and implement business processes. However, the existing procedures for collecting information to create business process models generally lead to misunderstanding or ambiguity between model and domain experts. We propose a framework to automate collection of such information and build models directly from users' inputs captured through interactive web-forms. The framework also allows users to align processes with strategic business objectives, critical success factors, key performance indicators and functions. Further, processes can be tagged with appropriate maturity level, types and tiers. A dashboard then provides real-time reports which help decision makers to monitor organization's performance, make better decisions, and standardize/optimize processes across the organization.