Analysis of User Groups for Assistance Systems in Production 4.0

The fourth industrial revolution aims to digitize the production chain. The goal is to optimize production processes while minimizing error rates and contemporaneously increasing the productivity. Not only the production lines are considered, but also the employee himself, for whom the working environment should be designed to be more comfortable, ergonomic and adapted to the individual needs. To get closer to this goal, assistance systems can be used, which accompany the worker through appropriate support during the daily work routine. The following paper discusses various assistance systems both identified in scientific literature and on the market, as well as categorizes diverse user groups in the present production 4.0. As a result, the paper provides a proposal for the matching of assistance systems with the identified user groups.