Impact of Business Intelligence on Coexistence and Citizen Security

In Latin America, the countries with the greatest violence are concentrated; Venezuela, El Salvador, Jamaica, Honduras, for some of the countries due to political crises, the drug cartels and the bloodthirsty gangs known as ‘Maras’. For the year 2017 Honduras goes to fourth place in the region with 42.6 homicides per 100 thousand inhabitants, being below Venezuela 89 hcmh, El Salvador 60 hcmh and Jamaica 55.7 hcmh. Based on this reality, the objective of this investigation is the creation of a smart business model that allows the integration of information from government institutions for the definition of indicators, policies and interventions aimed at improving security conditions, and coexistence of the general population. A qualitative methodology of the exploratory and descriptive type was applied with a design based on grounded theories which allowed obtaining the main indicators that through its analysis allows generating public policies in aspects of coexistence and citizen security