Getting to know Kaspar : Effects of people’s awareness of a robot’s capabilities on their trust in the robot

In this work we investigate how humans' awareness of a social robot's capabilities affect their trust in the robot. We present a user study that relates knowledge on different quality levels to participants' ratings of trust. Primary school pupils were asked to rate their trust in the robot after three types of interactions: a video demonstration, a live interaction, and a programming task. The study revealed that the pupils' trust is not significantly affected across different domains after each session. It did not appear to be significant differences in trust tendencies for the different experiences either; however, our results suggest that human users trust a robot more the more awareness about the robot they have.