Determination of Technical Characteristics in Panel Button and Control Seat Using Quality Function Deployment

Every company competes with each other to produce products are in accordance with the customer demands and they have competitiveness with other companies. Incidentally, innovative product growth is important for company business consequently applicable choice creation is of tall rate. Later, customer-oriented and knowledge-based products growth is dynamic position. For this purpose, the presentation of knowledge and information based on a specific time, location and template to develop for new products progress is necessary to support effective decision making within companies. The study was intended to determine the technical characteristics of panel button and control sheet using QFD (Quality Function Deployment) method. The panel button and control seat of control cabin have an important role in the aluminium furnace process. The panel buttons and control seat have 6 technical characteristics, namely range button, operator arm angle, button position, dimensional conformity, durability and maintainability. The result using QFD method produces 3 attributes of the most technical characteristics that influence the consumers wish, namely range button, operator arm angle, and button position. The value of the equal of difficulty, the degree of importance and the cost estimation of range button sequentially are 3,19,13. The value of the level of difficulty, the degree of importance and the cost estimation for operator arm angle sequentially are 4,17,17. The value of the level of difficulty, degree of importance and cost estimation sequentially for button position are 4,18,17. The three attributes that most influence production are selected based on the value accumulation of level of difficulty, degree of importance and the cost estimation