Towards a Platform for Defining and Evaluating Digital Strategies for Building Smart Cities

Information and Communication Technologies (ICTs) are required today to increase the intelligence of the city, improve the quality of citizens' life, education, healthcare, government, water, energy, and transportation management, etc. The use of ICTs to meet the needs of present and future generations requires a digital strategy to guide ICT implementation in the city's systems. The main objective of this research is to help and assist cities for transformation into smart cities, through a process including several steps, from strategic vision definition to management strategy establishment, and involving many stakeholders. In this research, we have developed a smart city integrated approach supported by a Platform for Defining and Evaluating Digital Strategies in Smart Cities context (PDEDS-SC). The developed platform supports the process of building a smart city and the monitoring of the smart strategy thanks to an exhaustive list of meaningful KPIs that allow a city to assess city progress in its smart transformation. PDEDS-SC offers a dynamic smart city dashboard to review the most relevant information of smart city projects at any given time. It allows identifying the current maturity level of the city using customized maturity models.