An Evaluation Framework for Urban Management Service Outsourcing Enterprises based on Digital Grid Management

With the advancement of urbanization, urban management service outsourcing develops vigorously, but little research explores a comprehensive evaluation framework for outsourcing service enterprises. Based on digital grid management, this paper proposed to utilize city environment case data and take quantitative metrics to assess the outsourcers of urban management services. We established a new evaluation framework for urban management service outsourcing enterprises with six quantitative metrics. It provides a scientific basis for selecting and evaluating urban management service outsourcing companies. The proposed evaluation framework contributes to the research on standardized management of urban management outsourcing services.