Determination of Hospital Rank by Using Technique For Order Preference by Similiarity to Ideal Solution (TOPSIS) and Multi Objective Optimization on the Basis of Ratio Analysis (MOORA)

Health services are one type of public service, which is essential in the development of public health and has a significant role in accelerating the improvement of public health status. Hospital is a health service facility that is full of technology, capital, works and experts. In this era of globalization, many hospitals, both government and private, have been built to meet public health needs and services. To find out which hospitals have public health service provisions, researchers need ranking hospitals. This paper compares three methods, which are TOPSIS, MOORA and the combination of those two methods. The study was conducted based on six criteria, namely Hospital Registration, Payment, Outpatient, Inpatient, Emergency and Pharmacy. The results show that the combination method, MOORA, and TOPSIS determine the same hospitals for the 1^strank until 7th rank. Then, for 8^th rank until 10^th rank, TOPSIS method get different results from other methods. The result of the analysis in this research can be used as a recommendation for the government and hospital managers to improve the quality of public health services.