The Role of Platform Moderators in Software Crowdsourcing Projects

Crowdsourcing divides a task into small pieces that are carried out by the crowd. In Software Engineering, crowdsourcing divides the software development tasks of to be carried out online by the crowd and is simply called Software Crowdsourcing (SW CS). The goal of this paper is to investigate the role of platform moderators in the communication process during SW CS projects. The findings indicate the relevant role of the platforms moderators in facilitating communication during competitions. Our results contribute to the discussion on how communication paths can be useful in information transfer among crowd and platform.