Customer Acceptance Factors Against Internet Banking Analysis

The value of the benefits of information systems in banking aims to provide more effective and efficient services for the community. To support customer transactions so as to provide ease in the transaction process either in terms of time or financially. Internet Banking is an information system created to support bangking customer transactions to transact online and real time easily and quickly. Measuring the success of Internet Banking implementation is needed to know the factors of success and failure in the successful implementation. Analyze factors used as a measurement evaluation tool with Internet Banking users as respondents. The results obtained from the measurement is an increase in the use of Internet Banking and recommendations that can be given in increasing the Internet Banking users. The conclusion is that the acceptance of Internet Banking is more influenced by user satisfaction supported by the quality of the system and the quality of service.