A Flexible Collaboration Mechanism Between Humans and Agents on Disaster Recovery of Network Systems

Networking is an indispensable tool for disaster situations. Since it is predictable that there are no professional technicians around the place where the faults occur, a solution of collaborative problem solving between humans and agents makes the non-professionals to improve that situation. In this paper, to address the errors of the network under the disaster situation, we propose a multi-modal interaction mechanism for temporally organized groups of humans and agents who accidentally present at a short distance. A prototypical system including the proposed mechanism and the network management support agents shows that the flexible collaboration realizes the useful restoration.