Software Engineering Tools Environment for Outsourcing Teams Collaboration

Samsung R&D Center Brazil (SRBR) is one of the Samsung research centers in the world in which there is research focused on software areas. SRBR teams have worked in collaboration with Samsung headquarter and outsourcing partners for producing software that aggregates value on Samsung products. Considering the complexity of the scenario (different locations and different levels of access to internal tools environment and different maturity level of teams) it has been a challenge to produce high quality software. This report describes DMZ ("Demilitarized Zone"), a remote software engineering environment built by SRBR to minimize differences and distances among teams that work on the same software project. DMZ development and deployment include the definition of SRBR outsourcing process, improvements to the SRBR software process and setup/deployment of a set of integrated tools to support projects.