Validation of Outsourcing TeamsWork on Agile Projects of Samsung R&D Institute Brazil

Samsung R&D Institute Brazil (SRBR) is one of Samsung's research centers in the world in which there is research focused on software areas. SRBR teams have worked in collaboration with Samsung headquarter and outsourcing partners for producing software that aggregates value on Samsung products. SRBR has different partners with different levels of skill, maturity and that work in different contexts. For this reason, managing software development projects and guaranteeing the quality of resulting products have been challenging for SRBR. This experience report describes the process created to improve partners' management and proposes methods for tracking and improving the methods applied for validating the work delivered by outsourcing partners in order to guarantee that it meets Samsung quality requirements.