Smart E-Ticketing System for Public Transport Bus

Buses are an integral means of public transport in India. In metropolitan cities like Mumbai and Delhi, 10-15 million people travel through public transport buses daily. Today, in the era of Digital India (a campaign launched by the Government of India) and Cashless Economy, public transport needs to adapt the technology advancement. Even though the public transport buses have been providing fairly satisfactory services, there is a need for smart and reliable system. The major problems experienced by the passengers are undue waiting time at bus stops, non-refund of balance, negligence to provide seat to other passengers, etc. Thus, to provide an agile and smooth ticketing experience, we have proposed the smart application that will automatically allocate the seat to passenger, can reserve ticket digitally and mode of payment will be cashless thereby promoting digitalization and smart cities initiatives. The source of the user will be added automatically when connected to the device installed at the bus stop. The user can check the availability of seats, book tickets, get the seat automatically through efficient novel algorithm and the expected waiting time. If seats are not vacant, our algorithm will efficiently allot the seat that will be vacant in shortest time. The user will be able to book the ticket only when they connect to the device installed at the bus stop and will pay digitally through our portal thereby experiencing very comfortable and smart booking bus service. Users who do not have a smart phone will be able to perform all the functions mentioned above via the device installed at the bus stop. The ticket booking will generate an acknowledgment which will act as an e-Ticket that will be verified by the bus conductor. For the convenience of the passengers speaking and understanding different languages our application will be available in multiple languages.