Knowledge Management Study in Data Warehouse

The implementation of Knowledge Management in Organization is a must for any organizations in Globalization era. The Knowledge Management combined with Information Technology is a key success factor for sustainable organization. The Information in Knowledge Management should be ready and easy to access from anywhere and anytime. The problem in information is the data is too much, and spread out anywhere in many formats. In this condition, the user may not find the information or wasting time to search the correct information according to their needs. The Knowledge Management System is developed to answer the needs to find the data with efficient, reliable, and trust. The Knowledge management keeps the data systematically, and easy to find based on several indicator determined by user. The saved information is available to all level in organization, from operational, tactical to strategic level according to their position. The success of Knowledge management is depend on the information technology. The technology should be suitable with the system and support in terms of scalability, security and mobility. The technology will create the Knowledge Repository, to enable data and information is kept secure. The Knowledge Repository operation and maintenance is designed with the concept of Data Warehouse. The knowledge will grow each time and the structure will grow along the grow of data. In this research, the model is PT Autochem Industry, the retail organization of HealthCare. The organization has 24 branches in Major Cities in Indonesia. The problem arise when 150 marketers need to handle more than 100 products. The marketing has some difficulties in understood 100 products with their uniqueness, and the strategy of marketing in healthcare product. By using Knowledge Management, marketing can more efficient and productive in handling market for healthcare product and organization will be more competitive in globalization era.