Designing Digital Workplace Environments

For companies, knowledge is the central and decisive resource for success. Today, however, knowledge must flow more than ever before in order to meet the requirements of shorter innovation cycles and an increasingly agile working environment. The distribution and generation of knowledge requires a digital workplace environment that facilitates communication and collaboration between employees and their environment. The digital workplace acts as both a technical enabler and an attractive feature, thus making a major contribution to organizational performance and recruiting, retaining and motivating staff. Such an infrastructure, which connects users, makes them capable of working ubiquitously. Due to the complexity and ambiguities of such an endeavour it can only be rolled out and developed on an ongoing basis in close interaction with users. Therefore, this contribution proposes an agile framework for large-scale end-user participation in developing digital workplace environments based on an agile design approach that actively and continuously involves employees.