Investigating the Impact of Advertisement Banners and Clips on Video QoE

Although Quality of Experience (QoE) of Internet services can be affected by context influence factors, their actual impact is not widely investigated yet. In the context of online video services, web portals often display advertisement banners or clips to monetize their service. However, these advertisements can distract or annoy the users, which might degrade the QoE of the actual video service. In this work, two crowdsourcing studies were conducted to investigate the impact of advertisement banners and clips on video QoE. Therefore, both theoretical opinions on in-service advertisements and subjective quality ratings are evaluated. The findings confirm that advertisements are negatively perceived by users during service consumption, but a generally negative impact on video QoE cannot be supported, as the interplay of advertisement and the QoE of video services is rather complex.