The impact of ERP systems on organizational performance: In Lebanese wholesale engineering companies

This research explores the effect of the implementation status of Enterprise Resource Planning ERP system on operational performance. Through the use of questionnaire, the collected data indicated that the implementation status of ERP modules have a positive varying effect on operational performance measures. The results also showed that each of the modules have an impact on the overall operational performance, specifically Controlling 37.5%, Sales and distribution 37.4%, Customer relationship management 37.4%, Project System 28.4%, General Logistics 24.7%, Materials Management 24.1%, Advance planner and optimizer/Advance planner and scheduler 19.6% and Financials 18.7%.