A literature review of service computing system trust

The advances of information technology have provided an opportunity for organizations to meet their needs by improving the system. The organization should keep the customer's trust to optimize their needs in business service and improve the service itself. Therefore, it is needed an understanding of the service computing trust. A framework of measuring the trustworthiness of service computing systems is the topic in this research. This paper reviews the service system that is represented in the direction towards developing a measurement framework. The contribution to this paper provides an understanding of service computing, service computing technologies and trusted service computing systems that will be used as a foundation for guiding the development of the measurement framework of trustworthiness of service computing system.