Measuring information technology project management maturity level: A case study from a project based organization in Indonesia

Delay exposes poor performance of Information Technology (IT) projects in an organization. In order to prevent this jeopardizing factor happened; investigation should be conducted using maturity level measurement to identify detailed project managers' ability. This research applies Kerzner's Project Management Maturity Measurement (K-PMMM) as the method to investigate a case study in XYZ as a Project Based Organization,. By using questionnaire and interview techniques, this research demonstrates assessment in Level 1 and Level 2 with overlap adoption. Out of six, there are four project managers do not pass the Level 1 while two (out of five) areas do not fulfill Level 2. This research promotes various recommendations for XYZ to improve its IT project management based on the detailed results. Hence, XYZ can implement improvement strategies to amplify its quality in IT project management.