IT governance evaluation on educational institutions based on COBIT 5.0 framework

This study analyzes and identifies the compatibility of COBIT 5.0 framework to educational institutions in Indonesia. The research approach used is qualitative by doing in-depth-interview to the 5 experts and analyzed enterprise goals each educational institutions. Interviewees for this research have COBIT5 certification. Result of this research, there are 12 processes COBIT 5.0 have most appropriate for educational institutions, among others: APO 01 (Manage the IT Management Framework), APO 07 (Manage Human Resource), EDM 02 (Ensure Benefits Delivery), APO 04 (Manage Innovation), EDM 01 (Ensure Governance Framework Setting and Maintenance), APO 02 (Manage Strategy), APO 03 (Manage Enterprise Architecture), APO 05 (Manage Portfolio), APO 08 (Manage Relationships), APO 11 (Manage Quality), BAI 01 (Manage Programs and Projects). Based on the results of this research, COBIT 5.0 framework can support IT governance of educational institutions but still need other frameworks, like ITIL, TOGAF, and CMMI to support more reliable and manageable IT governance.

I. Introduction

Around 94% respondents from an organization admit that the usage of IT really important to deliver strategy and the business main vision to support organization's activity [1]. However, in this implementation, the usage of IT has problems such as cost, human resource, and IT projects. For example, 1 out of 5 respondents realizes that the main reason why IT projects failed it is because the benefit that didn't meet their expectations, also the expenses exceeded the estimated expenses. Therefore, in order to deal with that problems IT Governance is needed to ensure IT functional aligned with organization's needs [1].