Capacitated competitive facility location problem of self-collection lockers by using public big data

Over the past few years, the demand for parcel delivery services has drastically increased due to the growth of E-commerce. According to the “Global B2C E-commerce Report 2015”, E-commerce sales have been experienced a consistently high growth rate of from 2010–2015. The growth of E-commerce has been an unstoppable force that has created increasing complexity in many supply chains. Other than the volume of demand, the expectations of customers are maturing, forcing many Third-Party Logistics (3PLs) to improve their delivery capabilities to stay relevant in the market. In response, delivery companies have been expanding their last mile capabilities to attract partnerships with online E-commerce stores. One such delivery option is the use of self-collection parcel lockers. Self-collection lockers has been a trend that is increasing popular in many countries. Many literatures have studied and analysed its benefits as compared to traditional home deliveries by claiming that this service could reduce transport cost through consolidation and removes the constraint of time.