Selection of requirement elicitation techniques using laddering

Requirement elicitation is critical to the success of a project, but it is not known which techniques can identify the maximum requirement of the customer. Therefore, many researchers have proposed various requirement elicitation techniques and studied the pros and cons of these techniques. According to the results of these studies, there is no requirement elicitation technique that is optimal regardless of its environments, such as attributes of the project, elicitors, and stakeholders. In this paper, we analyze the cognitive structure of IT professionals based on the factors that actually affect the use of the requirement elicitation techniques using laddering. We also use various statistical techniques to examine the relationship between the attributes of the actual project and the requirement elicitation techniques.