Understanding ICT innovation strategies in South Africa: The development of a context-specific research instrument

This paper focuses on the development of a context-specific research instrument to develop a deeper understanding of ICT innovation strategies in South Africa as there is currently no example of such a research instrument. The research instrument was developed by firstly conducting a systematic literature review. The literature review contextualised the interview phase. During the interviews, knowledgeable persons that have been working in the SA ICT industry for a period of more than ten years were asked to share their experiences. Open-ended questions were used to stimulate in-depth discussions about technological innovation strategies. The data collected through the interviews was thematically analysed and through this process, a better understanding of the SA ICT industry was developed. The themes that were identified in the literature and the interviews were used to construct a context specify questionnaire.