A gamified system for learning enterprise resource planning systems: Investigating the user experience

A dire need for Enterprise Resource Planning (ERP) skills globally has led to the adoption of ERP courses into higher education programs. Gamification is proposed as a possible e-learning strategy that can engage and motivate students to learn introductory ERP concepts. This paper explores the design of a gamified system for learning ERP systems and the impact on the user experience of students. A gamified system, LearnERP, was developed that exposes students to the introductory concepts of ERP systems by means of four mini-games. An exploratory qualitative study was performed of students' perceptions of the user experience of the LearnERP system. Results revealed that the students enjoyed using the system and found it fun, motivating and stimulating. Some drawbacks to the system related to confusion regarding instructions of how to play the games.