Academic quality assurance metamodel knowledge repository as a quality monitoring mediator

The current implementation of quality assurance system in higher education is guided through general documentation provided by quality assurance agency which might interpreted differently by different people. This will lead to misunderstanding during preparation of the quality assurance document and the audit process. Therefore, there is a need to establish a well-structured knowledge and shared concept on quality assurance among academic quality assurance (AQA) implementers. In this study, we propose a system called academic quality assurance management metamodel knowledge repository (AQAM-KR) that enables practitioners to make reference and also contributes their experience in implementing quality assurance process. AQAM-KR is a Web-based system developed to capture and manage the knowledge in AQA for HLIs. There are two main components of the AQAM-KR which are the AQA metamodel and the knowledge repository system. The metamodel provides knowledge structure in managing quality assurance knowledge in higher education. While the system enables sharing the best practices in AQA of higher education using the proposed metamodel. The AQAM-KR system helps to ensure HLIs implement academic quality assurance efficiently and effectively. AQAM-KR is also a one stop centre for respective stakeholders such as HLIs top management, policy maker, auditors and quality people in AQA to contribute their expertise by sharing the best practices in managing AQA.