Applying Kano's Model and QFD in User Interface Research of Shoulder and Neck Pains Examining Software

This study using Kano's Model and QFD to develop a simple, efficient, and easy to use personal mobile software assessment shoulder and neck pain, providing the subject's shoulder and neck pain can be self-testing by an application. And through the detection database, expert systems and decision support mechanism, results will be provided by the app charts after detection. The user can cause uncomfortable using chart understanding of factors that can be provided by the system is also recommended for subsequent improvement measures, early detection of hazards in the environment, and by improving the working environment and correct personal habits to reduce neck and back pain incidence.