Regional E-Government Development: Evolution of EGDI in Andean countries

Andean countries are experiencing stages of transformation product of series of strategies for improving public service through e-government concept. This work analyze how e-government is developed in these countries from 2008 to 2013 taking into account the factor of measurement used by the E-Government Development Index (EGDI). The findings show that the strategies adopted by Colombia have significantly contributed to its location within the references in progress of e-government in the region. Venezuela has managed its governmental structure with regulatory mechanisms to imposing enforce implementation strategies, however, the positioning obtained within EGDI assessment is directly linked to the subscript of Human Capital. Peru has a consolidated organizational structure that allows articulate directly on issues of government policy to implement e-government projects, however, the limitations of this country are generated by citizens access to technology tools. Ecuador has begun the implementation phase of technology projects focused on citizens, many of the efforts involving simplifying procedures. Finally, Bolivia has worked in the development of the National Governance Program where the state is a facilitator and manager of the sectors of society work in partnership and integration in decision-making; it has not been managed by government agencies, which has led to limited progress in this regard.