Model for contractor performance evaluation in construction industry

The success or failure of a construction project depends largely on the contractor's performance since they are responsible for important activities in the building process. In this way, it is necessary to monitor the performance of the contractors who already working with the organization to control failures during the development of work. Due the complexity and necessity of considering various criteria in the decision making; it is a multicriteria problem. Additionally, contractor evaluation method should classify them according to performance levels to help the client to decide whether to hire the contractor for future projects. In this context, the model proposed uses ELECTRE TRI method to classify the construction contractors according to their performance. Subsequently, a literature review was made to identify the most used criteria to assess contractors in the construction industry. Then, these criteria were used in a numerical simulation of the proposed model.