The design process of an e-Health project: Applying the HSI framework for interface analysis

Designing e-Health solutions is vital to follow theories and methods that match both end users behavior and projects goals. The HSI framework for interface analysis which recognize the potential of personal experience through three perspectives “User Designer”, “User Patient” and “User Innovator”, provides the designers, that recognize themselves with this contexts, UCD methods to improve their project's design process. This paper presents three studies - IBD patients survey; Interfaces case studies analysis; A/B testing case studies - which are part of the design process of an e-Health project that followed the HSI framework, as well the corresponding results.