User's requirements and privacy concerns as canvas of business models and active demand management within e-balance system

This paper presents an in depth analysis of the research regarding users requirements and system functionalities, business models and privacy issues as well as data security aspects in the energy balancing system. It is crucial for the system, that it has to be reliable and respond to users' expectations. The system/platform itself is a result of European (FP7) collaborative project e-balance: Balancing the energy production and consumption in energy efficient smart neighbourhoods.