Communication related issues in GSD: An exploratory study

Global Software Development (GSD) projects use virtual teams that linked through telecommunication technologies. The work carried out in GSD process involves several issues. One of the key issues named is effective communication among team members. It has a great effect on the success of global software projects. In this paper, the influencing factors for effective communication have been highlighted considering the life cycle of the project development. Furthermore, a framework incorporating the relevant factors such as temporal distances, geographical distance, socio-cultural distance, attitudinal issues and social communication have been proposed and introduced in this paper. According to our study, social communication and attitudinal issues effects the team members also influences the communication in GSD projects. An exploratory research method has been used for collecting data from various Indian software organizations. Moreover, we also developed propositions for further research in this area.