A collaborative business model in hi-tech environments which incorporate the knowledge triangle initiative

The purpose of this paper is to propose a collaborative business model of measuring business excellence (MBE) by applying principles of Network Management and Systems Thinking. The proposed model is defined by the interaction of system variables giving the opportunity of a reliable and fair score as well as objective decision-making with regard to the areas that are susceptible of continuous improvement. Such a model is referred to be applicable in ecosystems which run the Knowledge Triangle initiative driven by EIT (E.U. initiative to re-address innovation boost which is mainly hosted by the European Institute of Innovation and Technology, in Europe).